FAQ
Frequently Asked Questions
What is Grey Research?
Grey Research is a USA-based supplier of high-purity research peptides and compounds intended strictly for laboratory and research use. Every product is third-party tested and ships with a Certificate of Analysis.
Are your products third-party tested?
Yes. Every batch is independently tested by Janoshik Analytical, and a Certificate of Analysis (COA) with HPLC purity results is included with every order. Our products average 99%+ purity.
How fast do you ship?
We are USA-based and ship domestically within 24 hours of order confirmation. You will receive tracking information once your order is dispatched.
What payment methods do you accept?
The payment methods available to you are shown at checkout. If you have a question about payment, contact us at contactgreyresearch@gmail.com before placing your order.
How should I store the products?
Lyophilized (freeze-dried) peptides are stable at room temperature for short periods but are best stored in a freezer for long-term storage. Once reconstituted, store refrigerated and use within the timeframe appropriate for the compound.
What is your return policy?
Because these are research materials, we cannot accept returns of opened or used product. If your order arrives damaged or incorrect, contact us at contactgreyresearch@gmail.com within 7 days and we will make it right.
Are these products for human use?
No. All products sold by Grey Research are for laboratory and research use only. They are not drugs, supplements, or products for human or animal consumption. See our research-use disclaimer for full details.